While most colocation fees are associated with bandwidth and space, providers have more than enough surprises in store for you. However, additional fees are often needed to improve the performance and security. Let us look at different kind of fees that you may need to pay when colocating your server. Although providers include some of these fees in the base price, you should still read the contract carefully.
Just like typical desktop PCs, servers should also be rebooted from time to time, for example to make software upgrades or fix minor problems. When your server is colocated to a site thousands of miles away, it needs to be rebooted remotely. For this purpose, you should make sure that the fee is already included on the base price and contract.
Even with the best remote technology, eventually, servers need a real human technician to fix any software or hardware issues, as in some cases, system reboot is not enough. Because this service is rarely needed, it is not included in the contract, you should be aware however, that if you need one the hourly rates are quite high.
When running a server, you usually also have a number of domain names. Many collocation providers offer separate DNS servers to store the DNS files. While the contract allows a specific number of domains, an extra fee is needed if you require more domains.
Just like bandwidth and space, IP addresses are also a limited commodity. Most of time, you only need one IP address, but in case the situation changes, you should know about the fee needed for an additional IP address.
Backup mail server:
A backup mail server may be needed, as the primary one could go down sometimes. A monthly fee is usually needed to run a backup server, to ensure your email service still runs while your primary server recovers.
It is your responsibility to ensure your clients’ site running and keep a very high uptime percentage. So unless you want to lose the clients’ trust due to unexpected disasters, such as drive failure, you should have a backup server. This requires an extra monthly fee, however to reduce costs, you can choose to backup the sites of your priority clients only.
When making a software upgrade, the technician needs to access the box physically, which involves a monitor, keyboard and mouse. A KVM switch is needed for this purpose due to the space limitation in the colocation site. If your provider requires KVM fee to upgrade your site, ask whether it can be combined with the technical support fee, at lower price.
A colocated server is also open to all kinds of data traffics, malicious and benevolent alike. For additional security, you may need to put your server behind a physical firewall device for an extra cost.